College of Business Illinois State University
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Hulda Black

Professor
Office
SFHB State Farm Hall of Business 320
Office Hours
By appointment
  • About
  • Education
  • Awards & Honors
  • Selected Research

Biography

Hulda is a Professor of Marketing at Illinois State University in Normal, IL. Hulda obtained her Ph.D. Marketing from the University of Kentucky in the Spring of 2011. Prior to pursuing her Ph.D., Hulda worked in the health club industry for four years.

Current Courses

MKT 332.001 Creative Strategy & Design

MKT 332.002 Creative Strategy & Design

MKT 233.003 Foundations Of Integrated Marketing Communication

Teaching Interests & Areas

Hulda’s teaching interests include Integrated Marketing Communication, Creative Strategy & Design, Digital Marketing and Sport Marketing. Over the past few years, Dr. Black has become involved with the Adobe community, both in and outside of her classes. She has a passion to help her students separate themselves from the pack by enhancing their applicable business skills outside of the classroom.

Research Interests & Areas

Hulda's research interests include Services Marketing, Health & Wellness and Scholarship of Teaching.

PhD

University of Kentucky
Lexington, KY

Other Graduate Certificate in Health Communications

University of Kentucky
Lexington, KY

Other Graduate Certificate in Applied Statistics

University of Kentucky
Lexington, KY

MBA

Grand Valley State University
Grand Rapids, MI

BS Marketing

Ferris State University
Big Rapids, MI

2024-2025 Hobart & Marian Gardner Hinderliter Endowed Professorship

Illinois State University College of Business
2024

2023 Department Chairperson Faculty Scholar Grant

Department of Marketing, Illinois State University
2023

Outstanding University Teaching Award, Tenure Track 2022

Illinois State University
2022

2021-2022 Manahan Family Award for Teaching Excellence in Business

Illinois State University College of Business
2022

Adobe Education Leader

Adobe
2021

2021 Department Chairperson Faculty Scholar Grant

Department of Marketing, Illinois State University
2021

Gary R. Gemberling Scholar in Business Award 2019-20

ISU College of Business
2020

Adobe Education Leader

Adobe
2020

Outstanding Paper Winner 2019

International Journal of Pharmaceutical and Healthcare Marketing
2019

University Research Grant

Illinois State University College of Business
2018

Amar Kamath Faculty Innovation Award

ISU College of Business
2016

Honourable Mention Best Article Award

Service Industries Journal
2016

Manahan Family Teaching Excellence Award

Illinois State Unviersity College of Business
2016

Department Chairperson Faculty Scholar Award

Department of Marketing, Illinois State University
2015

Outstanding University Teaching Initiative Award (Pre-Tenure Faculty)

Illinois State University
2015

University Research Grant

Illinois State University College of Business
2014

Best Faculty Paper

Association for Marketing Health Care Research
2012

Conference Proceeding

MAPPING YOUR MARKETING FUTURE: A CAREER EXPLORATION EXERCISE FOR INTRO TO MARKETING STUDENTS
Rebecca Dingus, Nicole Flink, Hulda G Black.
Marketing Management Association, (2025)
To Health with It: Bringing Wellness to the Marketing Classroom
Hulda G Black, Rebecca Dingus.
Association for Marketing & Health Care Research, (2022)
Online Versus Face-to-Face: How Customer-to-Customer Interactions Impact Customer Experience Behaviors: An Abstract
Hulda G Black, Matt Lastner.
Springer International Publishing, 201-201, (2020), 10.1007/978-3-030-39165-2_86
Soft Skills as an Assessed Course Component: An Abstract
Hulda G Black, Rebecca Dingus, Alex Milovic.
Springer International Publishing, 441-442, (2020), 10.1007/978-3-030-39165-2_179
Online Learning in Higher Education: Seeking Value Co-Creation in the Flipped Classroom
Kimberly M Judson, Hulda G Black, Jeri M Beggs.
Marketing Management Association, (2018)
Before the Purchase: Does Satisfaction with the Salesperson Matter
Duleep Delpechitre, Hulda G Black, Stacey Schetzsle.
Marketing Management Association, 13-20, (2016)
Building a Professional Network: A 'Selling Yourself' Class Project
Larry DeGaris, Hulda G Black.
National Conference in Sales Management, (2016)
Course Redesign: Evaluation of Learning Objectives, Hybrid Delivery and New Experiential Project
Hulda G Black.
Marketing Management Association, 8-12, (2016)
Extreme Service Failure Instances and Recovery Strategies Related to Medical Errors
Jill Attaway, Hulda G Black.
Association for Marketing and Health Care Research, (2015)
Impact of Intercustomer Support on Health Club Patronage and Well-being
Hulda G Black.
Marketing Management Association, (2015)
Antecedents of Customer Participation in Member-Based Organizations: An Investigation into Paid Membership in Health Clubs
Hulda G Black.
Association for Marketing and Health Care Research, (2014)
Friend or Foe? A Small Business Success Story of Collaborating with Competitors Using Social Media
Hulda G Black, Leslie H Vincent.
Academy of Marketing Science, (2014)
Social Media Marketing in Higher Education: University Athletics and Academic Brands
Hulda G Black, Kimberly M Judson, Beggs Jeri M.
Society for Marketing Advances, (2013)
Customers Helping Customers: Payoffs for Linking Customers in Service Settings
Hulda G Black, Leslie H Vincent, Steven H Skinner.
Academy of Marketing Science, (2012)
Patient Participation: A Social Network Perspective
Hulda G Black.
Association for Marketing and Health Care Research, (2012)

Manuscript

NCAA student-athletes: An exploratory study into mental health concerns
Hulda G Black, Jeri Mullins Beggs, Brent Beggs.
Marketing Management Association, (2020)

Presentations

The Dark Side of Confidence: How Salesperson Competitiveness and Competitive Climate Shape Customer Value Co-Creation and Commitment – Dyadic Study
Duleep Delpechitre, Chiharu Ishida-Lambert, Hulda G Black.
AMA Winter Academic Conference, Virtual and Madrid, Spain, November 17, 2025
Mapping Your Marketing Contribution: A Career Exploration Exercise for Intro to Marketing Students
Rebecca Dingus, Nicole A Flink, Hulda G Black.
Marketing Management Association Fall Educators, Las Vegas, NV, September, 2025
Don't Reinvent the Wheel! New and Unique Resources to Complement the Marketing and Sales Classrooms
Hulda G Black, Rebecca Dingus, Alex Milovic.
Chicago Illinois, , 2019
Online vs. Face-to-Face: How Customer-to-Customer Interactions Impact Customer Experience Behaviors
Hulda G Black.
Vancouver Canada, , 2019
Soft Skills as an Assessed Course Component
Hulda G Black, Rebecca Dingus, Alex Milovic.
Vancouver Canada-British Columbia, , 2019
Online Learning in Higher Education: Seeking Value Co-Creation in the Flipped Classroom
Hulda G Black, Kimberly M Judson, Jeri M Beggs.
Chicago Illinois, , 2018
Return on Community: The Firm's Role in Managing Customer Communities
Hulda G Black.
Tuscaloosa Alabama, , 2009
Efficacy of Computer Technology-based HIV Prevention Interventions: A Meta Analysis
Seth M Noar, Hulda G Black, Larson B Pierce.
Lexington Kentucky, , 2008
Patient Participation: A Social Network Perspective
Hulda G Black.
San Diego California, , 2008
To Market, To Market: Trends and Insights into Marketing Academia's Job Market
Hulda G Black, Maureen Bourassa, Annie Cui.
San Diego California, , 2008
Transitioning from PhD Student to Assistant Professor
Maureen Bourassa, Hulda G Black.
San Diego California, , 2008
Who Went Where: Job Market Talk
Annie Cui, Maureen Bourassa, Hulda G Black.
Washington District of Columbia, , 2007
2022-08-19T08:54:48.970348-07:00 2022