Industry Technical & Certificate Programs
Certificate Programs
The Katie School Certificate Programs are designed to develop competencies for a particular position. These courses range in duration from one day to several weeks depending on the position certification. The courses range in price depending on the customers' needs.
Professional Insurance Sales Associate (PISA) certification program
This program was developed jointly with the Katie School and the Professional Sales Institute at Illinois State. The program aims to help agencies develop their producers. It is designed to give agents the fundamentals of consultative selling combined with real-world examples of best practices of successful agents. The program is structured to provide a one week, on-campus training program followed by eight weeks of in-office work with online sales management.
The eight week in-office experience is followed by a four-day on-campus program focusing on helping agents to maximize their skills and overcome the obstacles they have encountered in the previous eight weeks. Agents will continue to be monitored after the program is completed to make sure they are effective in implementing what they have learned in the program.
This course is only offered on campus at Illinois State University.
Technical Programs
Katie School Technical programs are for practitioners in specific areas of the industry. These programs are designed for participants to build up technical expertise in targeted areas. Several of the technical courses are based on faculty research, which provides participants with the latest information on the topic.
These programs can be customized to meet the needs of a specific audience from a half-day presentation to two-day workshops. For this reason pricing for these courses will vary and interested parties should contact the director of the Katie School for information.
Hard & Soft Market Terms & Conditions
This course examines how and why terms and conditions change as the market changes. It uses real-world examples to highlight the pros and cons of changing specific property terms and condition. Underwriters, brokers, and risk managers would all benefit from this program. The course examines the various factors which affect markets, and the advantages of market discipline to both insurance carriers and their customers.
Commercial General Liability Coverage
This one- or two-day course is designed to familiarize participants with the CGL coverage form and the various issues related to applying coverage. This is designed for people who are new to handling commercial liability coverage.
Commercial Property Coverage
This one- or two-day course is designed to familiarize participants with the commercial property coverage forms and the various issues related to applying coverage. An additional section on business income insurance is also available. This is designed for people who are new to handling commercial property coverage.
Commercial Auto Coverage
This one- or two-day course is designed to familiarize participants with the Commercial Auto coverage form and the various issues related to applying coverage. Designed for people who are new to handling commercial auto and garage coverage.
Workers Compensation Laws and Coverage
This one- or two-day course helps participants understand the compensation issues of various state laws, and the application of the laws to the Workers Compensation and Employers Liability Coverage form.
Designed to give participants and overview of coverage and compensation issues. No particular state is emphasized.